1.1 Products and pricing

All prices are quoted in Australian dollars and inclusive of 10% GST.

We reserve the right to alter prices and stock at any time, with prior notice.


1.2 Privacy and security

We take all reasonable precautions to keep all information supplied to us by our customers strictly confidential (that includes your name, address, telephone number and email address). We do not supply our "mailing information" to third parties. Information supplied to us will be used to process your order. From time to time, we may use email addresses to advise our clients of special offers etc. that may be of interest to them, unless expressly advised otherwise in writing. To unsubscribe to our newsletter or email updates please email us and enter "unsubscribe" in the subject or first line.

Information supplied to us may be stored on our computer, but will never be supplied to any 3rd party, persons or agencies. We use a secure payment (eg. Paypal, eftpos) for credit card transactions, as this service is completely separate to our organisation.


1.3 Returns, exchanges and refunds

Items are handmade, therefore slight irregularities sometimes occur. We think this adds to the beauty of our products. If for any reason you are not happy with your purchase, simply return the goods to us in their original boxed, unused, undamaged condition within 7 days, with a print out of the invoice/receipt to receive a refund or exchange (minus postage).

For all returns you will be responsible for payment and organisation of return of goods via trackable post back to Vinyl Cuts. When returning items we strongly suggest that you receive proof of postage.

Any goods being returned, that are lost in transit, returned in less than perfect condition or incomplete, will not be refunded or exchanged.

Items made from vinyl records (which is a type of plastic) need to be taken care of. Any goods that have been damaged or misused will not be refunded or exchanged.

Should you require an exchange (for change of mind), you will incur additional postal charges to resend the new goods.

Refunds will be made via the same method as original payment.


1.4 Disclaimer

Our ranges are handmade and therefore slight variations may occur.

Please note descriptions and colours on this website are a guide only. All images, descriptive matter, specifications are issued for the sole purpose of giving an approximation of the goods. If at any time you'd like to know more or have further questions, please email us at

1.5 Copyright

All images, logos, copy, photography, designs are copyright to Vinyl Cuts and remain the property of Vinyl Cuts and cannot be reproduced, published, transmitted, distributed, displayed or exploited, in whole or part, without Vinyl Cuts' express permission. 





We offer a choice of payment methods : (a) Paypal (b) Eftpos over the phone (c) Direct deposit into our account (d) Cheque or Money Order (e) Cash at a market / event.

(a) Paypal - is a fast, secure and established online payment method. Either pay with $ in your Paypal account or via Payal with your credit card. Paypal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer Protocol (SSL) with an encryption key length of 128-bits. If you'd like to find out more, please Google Paypal Security.

(b) Direct deposit into our bank account - if you'd like to use this method, please email us your order at

(c) Efptpos - we have eftpos facilities, if you'd like to use this method, please email us and we'll call you back. The transaction will be executed over the phone.

(d) Cheque or Money Order - email us your order directly at


2.2 Only once all moneys are received (and cleared) will items be sent. 




3.1 All orders are sent with a tracking number via regular mail with Australia Post or courier. We aim to send orders within 2 working days of payment clearance. Items will not be sent on weekends or public holidays. Please note items generally arrive 2-5 days from postage date, depending on where they are going, however we cannot be held accountable for postal delays.

Should you require Express Post please email us directly to fulfil your order

Currently we ship Australia-wide automatically, however should you require international Shipping, please e-mail us directly to fulfill your order,

Jewellery orders come gift-boxed in a lovely Vinyl Cuts gift box, perfect for gift giving - which is then carefully wrapped and dispatched ensuring items arrive in perfect contention.

Should items not arrive in perfect order, please contact us immediately so we can commence exchange process and contact the delivery service provider.